Author: Shelby Team

New! Powerflex 6000T Profile

After collaborating with our PowerFlex team, we are proud to announce profile coverage for the PowerFlex 6000T Drive. This profile includes the Take Action link on either the Device Dashboard or Action Card to instantly ask Shelby for the actions the customer can take to resolve the device health issue.

Other new features included in this version:

This release also contains minor improvements, bug fixes, limited web browser support for Internet Explorer and removal of System tab time to update prompt.

MCC support added

Simply select the MCC tab on the homepage to enter MCC view!

iTRAK support added

The iTRAK 5730 is now supported! DC Bus Voltage, Inverter Temperature, Motor Capacity, and detailed mover information can now be viewed!

PowerFlex 755TM Common Bus Inverter and Regenerative Bus Supply

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PowerFlex 755T Fault Codes and Take Action

Simply select the Take Action link on either the Device Dashboard or Action Card to instantly ask Shelby for the actions the customer can take to resolve the device health issue. Now supporting the 755T!

New HART Profile!

• ControlLogix HART 1756-IF8H I/O module

New IOLink Master Sensor Profiles

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• IO-Link 45DMS Distance Measurement Sensors
• IO-Link 46DFA DIN Rail Amplifiers
• IO-Link 45PLA Polarized Light Array Photoelectric Sensors
• IO-Link 42AF RightSight™ M30 30 mm High Power General Purpose Sensors
• IO-Link 46CLR ColorSight™ True Color Sensors

This release also contains minor improvements and bug fixes.

New! Powerflex 755T Profiles

After collaborating with our PowerFlex team, we are proud to announce profile coverage for the PowerFlex 755TL Low Harmonic Drives and 755TR Regenerative Drives. This profile includes fan and bearing life warnings, output frequency and voltage, state information, and fault codes.

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Configuration Back Up and Restore

Another highly requested feature has been added for those Shelby power users out there. Now customers can restore their Shelby configuration from a previous backup allowing faster and more accurate Shelby deployments.

This release also contains minor improvements and bug fixes.

New! Fault Code Resolution

Simply select the Take Action link on either the Device Dashboard or Action Card to instantly ask the Shelby for the actions the customer can take to resolve the device health issue. Currently supporting the PowerFlex 52x family of drives with additional support added in the next releases.

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Profile Updates

The E300 Electronic Overload Relay now references the Operating Hours found in the device to be used in the Operating Time analyzer and max value for the display.

This release also contains minor improvements and bug fixes.

Push Notifications

You asked for it, and we built it into the new 1.9 update! In close collaboration with our TeamONE engineers, we are proud to announce Push Notifications from your Shelby to the TeamONE mobile app. Simply allow your appliance to enroll in notifications and let your devices talk to you!

Shelby Profiles

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We have added support for the Dual Axis Kinetix Drives complete with a device display for common parameters and tabs for KPIs per axis.
Enet enabled devices will now show an available speed value in a value box.

Device Initialization

During the Shelby boot up sequence and device initialization, we now show a more accurate “Unknown” state until all of the data points have been evaluated reserving the “Offline” state for devices that were previously monitored and are now in an Offline state.

Streamlined Sync Service

Are you renewing your Shelby subscription? Whether connected to the internet or air-gapped, we have now made it easier to get your new license. Simply leave your Shelby connected to the internet to automatically sync your latest license or use the manual update process to get an update package and license. You no longer need to select the ‘Re-Sync My License Subscription’ checkbox!

Shelby Device Profiles

We also improved our existing profiles in the release and added support for a few more! Shelby now has more accurate fault codes and numbers for PowerFlex 523/525, 753/755 and coverage for non-listed fault codes. The Historian ME fault information has been improved and we are now able to browse 1769 CompactLogix™ L32E and L36E Controllers!

Advanced Network Configuration

We have had multiple inquiries about configuring the second Ethernet port on Shelby. Customers have always been able to manually configure this port, but, previously, a cable needed to be plugged in to the port to confirm the settings had been applied. Now, Shelby supports configuration validation without the need to plug in your Ethernet port.

New Year’s Resolutions

In this release we focused on resolving anomalies reported by our customers as well as continually improving and adding to our device profiles. We closed out over multiple anomalies including addressing an issue where device configuration changed, and action cards that were no longer applicable remained, and another issue where manual search configuration would remove the incorrect IP address when selecting delete.

Updated Profiles

The IOLink Master profile is now a ‘Level 3’ (enhanced) profile. It supports the following sensors: 

• 871FM sensor
• 871C sensor 
• 871TM sensor
• 42EF sensor
• 45CRM sensor
• 42JT sensor

Resiliency

Devices will not go offline as often. There is improved resiliency with higher retry count, but if a device truly goes offline there will be a slightly longer delay for that to be reported.

Link to Device’s Embedded Webpage

For devices known to contain an embedded webpage, there is now link to it on the Shelby dashboard of the device.

Shelby is subscription software. This model keeps the initial cost of Shelby low, but funds the team to continue to deliver new analytic value at a high pace. Everyone who buys a Shelby starts a 1-year (or more, if chosen at check-out) subscription, paid annually.

At the end of the subscription, customers can choose to renew, for another year or more, or let their subscription lapse. In this way, customers vote with their wallet: if they don’t see the value, they don’t have to pay for it.

A common question we get is: “What happens if I don’t renew?”

The answer is a progressive one. Initially, nothing will happen. Shelby won’t self destruct, or refuse to start, but it will notice that its paid license has expired, and enter a brief Grace period. While in this Grace mode, Shelby runs at full functionality, but without an active license. (The assumption being that customers may need some extra time to complete a renewal transaction.)

Once the grace period is over, Shelby will revert to an unlicensed mode. You can think of this like a “demo mode” where Shelby can still showing what it does, but its value is limited by lack of an active license.

In this mode, functionality is reduced: Shelby can still find devices and problems, but it won’t be able to describe the severity or detail of the problem until the subscription is renewed. Action Cards, both in the web client, and in TeamONE, will show a generic message, instead of providing problem details. Additionally, the built-in Historian runs in a 24-hour mode: instead of the up to 2 weeks that it normally stores, data is discarded daily.

Shelby can run in this unlicensed mode indefinitely. A customer can choose to keep Shelby online as a demo, or turn it off completely. If and when a customer decides they want to resume their subscription, they can purchase a new license on the Commerce Portal, and initiate a Sync from the Shelby to re-enable all functionality. During the sync, Shelby will get the latest and greatest analytic software, and a new activation to resume normal functionality.